This past week I received a phone call from a 1-800 number. Normally, these are calls that I ignore or let the answering machine get. (I know that’s bad, but at least I’m honest!) For some reason, however, I answered this particular call. It was my insurance company calling to verify that I was pregnant and to offer me some FREE services that are available just because I have insurance with them. At first, they started off by telling me about the Nursing Assistance Line that is available 24/7 which I already knew about. Then, they started telling me the good stuff!
The state plan with Blue Cross Blue Shield has a program called the “Storks Reward program.” This program requires that you talk on the phone at least once per trimester for about 15-20 minutes with a maternity coach/nurse. The reward part is that they will waive your inpatient co-pay for the hospital at the time of delivery. They will also send you a book that will guide you through your pregnancy and give you tips on newborn care. This is a newer program and it was not available when I had my son.
Needless to say, I agreed to the program and spent about 15 minutes talking to my maternity coach. She asked me about my recent doctor’s appointments and gave me questions to ask the doctor at my next visit. She listened to me gripe about morning/evening sickness and gave me tips on how to deal with it and then we set up another appointment to meet on the phone. If you would like more information about this program, you can visit http://www.shpnc.org/ and go to the NC HealthSmart tab at the top and then Maternity on the side bar.
Even if you do not have the Blue Cross Blue Shield insurance, it is very important when you are pregnant to make sure that your insurance company knows that you are pregnant. You also need to verify how long your insurance will allow you to stay in the hospital at the time of delivery. I have now learned my lesson when it comes to 1-800 numbers and I may answer a few more rather than letting the answering machine get them. Then again, it never hurts to let it screen them!
When you were pregnant did you let your insurance company know that you were pregnant? If so, did they have any special programs or benefits for you?